Privacy policy

KC Diamonds & Custom is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect
When you interact with our website, we may collect various types of information, including:
a. Automatically Collected Information
  • Your IP address, browser type, and operating system.
  • The website or search engine that referred you to our site.
  • Pages visited, browsing duration, and interactions with site elements.
b. Personal Information Provided by You
  • When placing an order: Name, billing/shipping address, phone number, email address, and payment details.
  • When subscribing to newsletters or promotions: Email address and marketing preferences.
  • When contacting customer support: Any information necessary to assist with inquiries or service requests.
2. How We Use Your Information
We use the collected data to:
  • Process and fulfill orders efficiently.
  • Enhance our website experience and improve service offerings.
  • Provide personalized marketing communications (only with your consent).
  • Detect fraudulent transactions and ensure website security.
  • Comply with legal obligations and enforce our policies.
3. Cookies & Tracking Technologies
Our website utilizes cookies and similar technologies to enhance your browsing experience. These allow us to:
  • Remember your preferences and personalize your experience.
  • Analyze website traffic and improve site functionality.
  • Provide relevant advertisements and promotions.
You can control cookie settings through your browser or device preferences. Restricting cookies, however, may impact certain features on our site.

4. Sharing & Third-Party Services
KC Diamonds & Custom does not sell, rent, or trade your personal data. However, we may share information with trusted third-party partners in the following cases:
  • Payment Processors – To securely handle transactions.
  • Shipping Providers – To ensure timely delivery of your orders.
  • Marketing & Analytics Providers – To optimize customer experience and advertising effectiveness.
  • Legal Compliance – If required by law or to protect our rights and users' security.
All third-party service providers are contractually bound to protect your data in compliance with applicable privacy laws.

5. Data Security Measures
We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:
  • Secure encryption protocols for sensitive data.
  • Strict access controls within our systems.
  • Regular security audits to ensure continued protection.
While we take every precaution, no online transmission can be 100% secure. We encourage users to adopt best practices, such as strong passwords and account monitoring.

6. Your Privacy Rights & Choices
We respect your rights regarding personal data. Depending on your location, you may have the right to:
  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request a copy of the data we hold about you.
  • Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us at 913-424-0251.

7. External Links & Third-Party Sites
Our website may contain links to external sites not controlled by KC Diamonds & Custom. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.

8. Changes to This Privacy Policy
KC Diamonds & Custom reserves the right to modify this Privacy Policy as necessary. Updates will be posted on this page, and continued use of our website after changes indicates your acceptance of the revised policy.
If you have any questions or concerns about our Privacy Policy, please contact us at 913-424-0251.
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